Aula - English

On this page, you'll find a basic guide to get started with Aula. If it's your first time logging in, please note that you’ll get access on the first day your child starts in day care.

The Aula app is only available in Danish. Use our guide with translations to learn about the basic functions. Words written in bold, is the Danish word to look for in the app. The Danish word translated to English is written in italics.

Open the app:

• Choose forældre (parent).
• Log in with MitID.
• Fill in the fields:
  • Dataadgang (data access)
    If you want to use the app, you must give permission to access data about you in Aula. You can withdraw your consent at any time. Tab on the circle to give permission.

• Pinkode (PIN code)
  Indtast pinkode (Choose pin).
  Gentag pinkode (repeat pin).

• Notifikationer (notifications)
  Jeg ønsker notifikationer på (I want to get notifications on): Choose mobile and/or e-mail.
  Be aware that the full content of messages in Aula will be sent out with the notifications, and visible on your phone or tablet depending on your notification settings. By turning on notifications, you consent to this process.

• Press færdig (done) in the top right corner.

To access Min profil (my profile), tap on the circle with your initials in the top right corner.

Under kontaktinformationer (contact information), you can edit:

• Telefonnummer (telephone number)
• Email
• Skift billede (add/change a picture of either yourself or your child).
  The picture will be displayed on a screen in your child's daycare, where you check in/out when dropping off and picking up. Adding a picture is optional.

Under Stamkort (personal information), add food allergies, special health information, etc., or give/change permissions for what your child can do.

At the bottom of the screen, you'll find the six icons:

• Overblik (overview): General messages concerning the everyone in the entire day care
• Kalender (calendar): Add events, see which events you've been invited to, and get an overview of birthdays in your child's group
• Beskeder (messages): Your personal inbox where you can write and receive messages to/from the staff associated with your child's group
• Komme/gå (arrival/Departure): See section below about "Informing the staff"
• Galleri (Gallery): View pictures of your child. How often the daycare post pictures may vary.
• Menu: Display the menu in list form.

An important menu icon to get familiar with, is komme/gå (arrival/Departure). Here, you can quickly and easily inform the staff without having to write direct messages.

In komme/gå (arrival/Departure), you’ll find:

• Dagens overblik (Today's overview): Here, you can see what time the child was dropped off and who is picking up and when.
• Fravær (absence):
  • Sygdom (sickness): Report if your child is sick. Use the grey slider, and slide to the right if your child is sick and at home. Be aware that you must report your child sick every morning until the child is well enough to return to day care.
  • Ferie/fri (vacation/day off): Press the button to make a vacation request.
  • Ferieanmodninger (vacation request): Here you inform the institution/staff which weeks you child is on vacation e.g., during the summer vacation.
• Tider (time): Add the time when your child is dropped off, who is picking up and the time the child is picked up. This can be done several months in advance. You can have the app repeat a week, so you don't have to enter the same information again.
• Henteansvarlig (pickup responsibility): Add names to those who pick up your child e.g. the child’s grandparents.
• Åbningstider og lukkedage (opening hours).

When daycare and kindergarten are replaced with primary school and SFO, or if your child changes institutions, Aula continues as your communication platform. If you have multiple children in different institutions or primary schools, you can see them all in the same screen and only need to log in once.

• On Aula's website, you can find help and frequently asked questions from parents. Unfortunately, the website is only in Danish.
• Your child's educators or office staff can also help you get started with Aula.
• If you have trouble logging into Aula, you can call the Digital Hotline at +45 7020 0000 Monday - Thursday: 08.00-20.00, Friday: 08.00-16.00 and Sunday: 16.00-20.00.